PUBLISHED BOOKS ON CLAIMS HANDLING

Roofing Damage

Written by a senior property claims adjuster to train new adjusters, The Insurance Adjuster's Guide to Assessing Roof Damage is your go-to resource for understanding how roof damage is assessed. With detailed explanations and illustrations, this is the only book you'll need to correctly assess different types of roofing and roofing damage with confidence. 

Don’t be fooled by “storm-chasers” and “door knockers” who show up after a storm and never once discuss repairs. 

Be aware that shady roofers have only one goal, to sell you a new, typically overpriced roof, using a pitch designed to goad you into an emotional decision. 

Beware salesmen who steer you away from a discussion about repairs.

Beware salesmen who promise you a “no-cost, no deductible, new roof” before you have even had the roof inspected by the insurance company’s adjuster. Those promises are patently false and illegal. Every policy requires you show proof of payment of a deductible, and the deductible is paid to your contractor. Do not be deceived. 

Beware high pressure attempts to get you to sign a contract, in exchange for getting to your roof sooner than later.

Beware contractors who create business cards with a local firm’s logo and name and pretend to work for them. They will take your insurance proceeds and disappear.

Always check out the roofers online, beginning with a call to the business permits department at city hall. They will have a record of licensed adjusters.

Beware fake roofers who will demand 50% up front, give you a bogus contract to sign, and that’s the last you see of them. 

You need to know what kind of roof you have, how old it is, and the type damage that qualifies as storm related, meaning it is covered by your policy. 

Always tell the person at your door that you are collecting quotes and want theirs in writing, with details, and photos of the damage they will be addressing. If they haven’t even gotten on your roof, or read your policy, or know the general condition of your roof, how could they know what damage is covered? 

This book is a must-have and will ground you, so you know what questions to ask. Don’t wait till they knock at your door, order this book now from Amazon. H

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